Cancellation policy
Cancellation Policy
Right of Withdrawal As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. Custom-made products, ECU tuning, digital content, special orders, software, and goods for which an expert's report has been provided are excluded from return.
To exercise your right of withdrawal, you must inform us (Turbo-power UG, Ziegeleiweg 26,
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
To Turbo-power UG, Ziegeleiweg 26, 25421 Pinneberg, Email: info@turbo-parts.de :
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ for the provision of the following service(*):
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for paper notification)
Date
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(*) Delete as appropriate.
